Christmas Time and Tidings Event

Norfolk Council News Feed - Mon, 12/05/2016 - 16:00
Christmas Event at Time & Tide Museum Web:
Categories: Norfolk

Weekly Insight newsletter to Members

Norfolk Council News Feed - Fri, 12/02/2016 - 18:34
General information
Week ending 2 December 2016  In Good Company

No one should spend a lonely day in Norfolk if they don’t want to. Thousands of people in Norfolk are lonely. Loneliness can cause poor health and even lead to premature death. It can make people vulnerable to scams and fraud and increase their reliance on public services. But we also know that alleviating loneliness can help people lead independent, happier and healthier lives, for longer. In Good Company is a campaign to help combat loneliness in Norfolk.

Making a pledge and supporting the campaign

We’re asking people from all walks of life to show their support for In Good Company by making a personal pledge to do something, no matter how big or small, to help ensure that no one in Norfolk spends a lonely day if they don’t want to. Pledge your support

County Hall Annual ChristmasCarol service

This years service will take place on Friday the 16th December at 12.30pm in the marble map area. Come along and join the Chairman, the Chaplain and the County Hall choir.  Mulled Wine or Soft Drink and mince pies will be served afterwards with a suggested donation of £1 going to ‘The Bridge for Heroes’.

Norfolk Health Overview and Scrutiny Committee - December update

Topics in the update include:-
Local: Supported care service in North Norfolk, rural Broadland and South Norfolk,   South Norfolk CCG - Intermediate care beds procurement update, Norfolk and Suffolk NHS Foundation Trust – unexpected deaths, Transforming mental health - supported living and community support services for people with mental health issues. West Norfolk adult acute mental health pathway project, Norfolk Community Health and Care NHS Trust – Children’s Services relocation from Upton Road, Norwich to Norwich Community Hospital, Proposed merger of Beechcroft and Old Palace Road GP practices, Norwich, Children’s short breaks review project, Norwich primary care out of hours base, Primary care education and training placement, Changes at the top of local NHS organisations, Healthwatch Norfolk report – Using reablement services –feedback from older people in Norfolk, Healthwatch Norfolk – Chairmen’s meetings, Friends and family test – latest 

National: Proposed changes to NHS specialist services for people with congenital
heart disease

This month’s deadline for member’s expenses

Please ensure claims are received by 4pm on Tuesday 6th December.  Claims which are received after this date will be processed next month.  

The members online expenses claim system can be found on Members Insight page or you may access the system via this link Members Online Expenses  

Should you have any queries regarding your claim please refer to  Members Constitution part 9.1 for information and guidance. You can contact the Members Expenses team in Finance on Tel: 01603 222312 Email:

Broadband and Mobile Phones - Tips for Members' Divisions  

You can read the information note prepared for members by Marie Strong, Chairman of Broadband, Mobile ‘Phone & Digital Working Group. It includes helpful information for you and to pass on to your parishes and constituents if needed.

Domestic Abuse Newsletter 
- November 2016

Newsletter topics include:- Champions training and Champion networking events, White Ribbon day, Operation Encompass,  Adele Bellis campaign, Leeway latest, Ormiston Families, National news

The Friday Take away 

A 'news bouche' of NCC's week..Topics include:Pupils plant first trees to line the NDR, County-wide search for eco heroes begins, Telephone befriending service combats loneliness, Extra funding to fix our potholes, CLT out and about this week.  click to view

Missed last week's edition? Don't worry - you can find all editions at The Friday Takeaway 

Chief Officer's blogs  2 December 2016 - Wendy Thomson, Managing Director

All of a sudden, it’s December. The Norfolk weather has certainly been letting us know these past few days that Christmas is just round the corner. We’ve had some glorious bright winter days, but with temperatures dipping below zero, little seems more attractive than turning up the central heating and having a quiet night at more

What's new on the NCC intranet?

Norfolk in the News - 2 December - a round up of key issues in today's local media 
World Aids Day at County Hall 
Holt Hall opens its doors for Christmas - 4 December 
Latest key messages:- click here

What's new on the NCC internet homepage

Latest key messages click here 

Stay well this winter
Service disruptions

Latest NCC press releases 

Ofsted annual report shows big improvements in Norfolk schools  
Views sought on potential third river crossing for Great Yarmouth  
NDR Traffic Update no 35 B1149 Holt Road overnight closure  
Newly Qualified Social Worker wins silver at the National Social Worker of the Year awards  
Fostering professionals gather for team around the child conference

Future NCC public meetings

The following meetings will be held during December 2016.

A full programme of meetings for 2017 can be found here

All meetings will be held at County Hall, Martineau Lane, Norwich at 10am unless otherwise stated:  

Personnel Committee                       5 Dec
Pensions Committee                        7 Dec 9.30
Norfolk Health O&S Committee         8 Dec
County Council                               12 Dec

iPad and IT support contact

IT issues (iPad, pc, printer or network problems) -  01603 774797(Designated Members hotline).

Mobile phone issues - 01603 222387 or email:

iOS 10 upgrade for iPads

Following successful testing, ICT are pleased to advise that you can now update to the latest version of iOS software (iOS 10) on your NCC iPad. This will make sure your iPad remains up to date and secure. Please follow the steps outlined in this document. For further help please contact the ICT Service Desk  01603 774797  

What's new on Members Insight?

Members Development sessions, workshops, briefings and training

Click here to book yourself a place on any of the events below or call or email the office on 01603 223237

Fraud Awareness and Fraud Prevention at NCC

We have been asked to report to the Audit Committee at its January meeting the number of Members who have completed the Fraud Awareness and Fraud Prevention and Detection for Norfolk County Council, training. These online courses were offered last year and as at today only one member has confirmed that they have done this and been issued with a certificate.
We would like as many members as possible to complete these courses which can be found here on this page  The report to committee compiling final figures is due on 9th December.

Looked After Children and Care Leavers Strategy - Councillor Workshop

We have launched the strategy and continue to raise awareness and our aspiration in Norfolk with Children First with this strategy to deliver improved outcomes and success for children looked after and leaving our care.

We are offering a workshop for all elected members to have an opportunity to better understand the strategy and get involved. The Chairman of Children's Services Committee, Roger Smith urges all members to attend at least one session, as corporate parents, community leaders and decision makers of the Council.

These identical workshops will take place as follows please Click here to register your interest and attendance to at least one of these 

24th January 2017 - Colman Room, 14.00-16.00pm

Presented by: Nick Crick, interim Head of Social Work, South locality

Categories: Norfolk

Norfolk County Council News Update

Norfolk Council News Feed - Fri, 12/02/2016 - 18:21

You are subscribed to News releases for Norfolk County Council.

The following news has recently been added to our website:

County-wide search for eco heroes begins

View details on our news page.

Categories: Norfolk

Norfolk County Council - County Council

Norfolk Council News Feed - Fri, 12/02/2016 - 15:30

You are subscribed to receive this alert and notification regarding the publication of Norfolk County Council Committee Papers relating to County Council. The Agenda for the meeting due to be held on Monday 12 December 2016 is now available.
Please note that Norfolk County Council is moving towards more paperless working and printed meeting papers are not generally available at our public meetings. Please click on the highlighted link above and then, within the site that opens, click the relevant date under the “Scheduled Meeting Date” column to see these papers.
If you have any queries please email


Categories: Norfolk

In Good Health

Norfolk Council News Feed - Fri, 12/02/2016 - 15:07

Dear Your Voice member

In October we wrote to you about the challenges facing health and social care in Norfolk and Waveney. Thank you for sharing your ideas about how we can address these challenges. We're looking at all your ideas - here are just a couple of your suggestions:

  • Run more mobiles services, like the breast screening clinic, and services in community locations, to free up space in hospital buildings and treat people closer to where they live.
  • Have appointments with physiotherapists at leisure centres, to make it easier for patients to get familiar with their local leisure centre, so that they continue to improve their fitness after their appointments with the physio end.

Our ideas for the future of health and social care

As local health and social care services, we’ve started to develop ideas for how we can collectively tackle the challenges facing us. Our planning for how services will change over the next five years is at a very early stage.

Get involved

Tell us what you think of our ideas for changing health and social care services, and share your suggestions with us.

Thank you for your help

The Your Voice team  

Please note that this email is sent on behalf of the local health and social care organisations writing the Norfolk and Waveney Sustainability and Transformation Plan.

Your Voice is run by Norfolk County Council. You can contact the team by emailing us:

Categories: Norfolk

Norfolk Arts Forum Bulletin 02 December 2016

Norfolk Council News Feed - Fri, 12/02/2016 - 12:30

Dear Norfolk Arts Forum Members,

Welcome to the 02 December 2016 edition of the Norfolk Arts Forum Bulletin. Below you will find information on jobs, opportunities, and funding for the arts in Norfolk.

In This Issue:Job OpportunitiesResearch Associate - University of East Anglia

School of Literature, Drama and Creative Writing
Faculty of Arts and Humanities
£25,298 to £31,076 per annum, pro rata

Crime Pays: Bringing Noir to Norwich is an impact case study associated with the school of Literature, Drama and Creative Writing at UEA, with particular links to the new Creative Writing (Crime Fiction) MA programme, and a number of current PhD students.

The Research Associate will play an integral role in gathering and analysing data from the previous three Noirwich festivals, as well as developing and strategising plans for further data collection and analysis (locally, nationally, internationally, with the public and with industry professionals). We envisage there being two strands of analysis: economic and cultural impacts. Other duties will include: contributing to the planning of Noirwich 2017; supporting the HUM Events office and liaising with partners including Writers’ Centre Norwich; plus enhancing the social media profile, presence, and analysis. Initiative will be key.

The post holder will also engage in aspects of the day-to-day running of the project, seek further sponsorship, partnership and financial opportunities, play a significant part in the cultural and commercial positioning of the festival and will work as part of a research team, supporting Mr Henry Sutton and Dr Laura Joyce with the delivery and further development of the study, and the wider context of crime writing within the academy, the local community, nationally and internationally.

This part-time (50%FTE) post is available from 1 February 2017 for a fixed term period of 8 months. 

Closing date: 12 noon on 3 January 2017

Further information can be found here.

Partnership and Development Lead - The Garage

Salary: £25,000pa pro rata
Contract Type: fixed term until April 2018, part-time (0.8 - 32 hours per week)

Supporting The Garage’s ambition by managing a range of partnerships and effectively co-ordinating high quality activity programme across the ‘sub region’. The role will also have responsibility for overseeing the delivery of the Youth Music regional activity, lead on the development of The Garage’s innovation and resource development activities.

Deadline for applications 5 January, 5PM. 
Interviews will be held w/c 9 January. 

To apply please visit The Garage website 

Development OpportunitiesSmall Business Saturday Webinars from HMRC

On Saturday 3 December HMRC is offering help and advice to self-employed workers - including start-ups and existing small businesses – with a series of free webinars. The webinars will cover many of the key tax issues new and experienced businesses often ask us about. From starting out, to record keeping and business expenses, we will be able to give your members the information they need. Webinars include: 

  • Self- employment and HMRC – getting started: A good starting point or refresher on what new and growing businesses need to know Saturday 3 December - 10am – 11am. Register now
  • Business expenses for the self-employed: Take this opportunity to find out what expenses businesses can and can’t claim. Saturday 3 December - midday to 1pm. Register now
  • Simpler Income Tax for the self-employed: Cash basis, simplified expenses and how these may reduce your record keeping. Saturday 3 December - 2pm to 3pm. Register now
  • Record keeping for the self-employed: This covers how to set up a system and what to include in your records. Saturday 3 December - 4pm to 5pm. Register now

Additional support can be found at GOV.UK and on HMRC’s YouTube channel

Opportunities for Artists/Writers/PerformersThe International Literature Showcase Creative Commissions

The International Literature Showcase is a major project led by Writers' Centre Norwich and the British Council to export and promote the work of UK writers and literature organisations, and to bring together a global community of organisations via an online platform and physical events.

For the first of two calls totalling five commissions, we invite proposals from artists to bid for creative commissions each worth £2,500 which explore how literature is written, translated, presented, mediated or expanded online.

We are interested in creative proposals for how a global technology might articulate a common language, and how the economies of the internet – a widely dispersed and remote audience, the relative poverty of the experience of reading or watching online, the emphasis on ‘content’ and consumption, the opportunities for true mass distribution – affect the work itself, and the artist’s relationship with the audience. From here, one central practical question we are keen to address is that of how technology can help literature travel.

Deadline for proposals: 9 December 2016

For more information, please see

Sunny Art Award

The Sunny Art Award is an international art competition that is hosted by the Sunny Art Centre in London. Partnering galleries include the Haidian District Art Centre in Beijing, the AIP Art Centre in Guangzhou and the Blanc Art Gallery in Macau. Artists from anywhere in the world may apply for this award. However, they must be 18 years old or over as of 10 April 2016. Accepted media may include painting, drawing, sculpture, photography, ceramics and jewellery.

This fine art competition represents a good opportunity for both emerging and established artists to showcase their work and gain recognition for their talents on a global level. Participants will have the chance to have their work seen by thousands of visitors, professional academics, art collectors and other art enthusiasts. This will include both local and international VIP guests. Furthermore, this will be an opportunity for artists to sell their artwork to international buyers and collectors.

The Sunny Art Prize is representative of the global art scenes of London, Beijing, Guangzhou and Macau and so submitted artwork should reflect the diversity of art and culture, whilst promoting an exchange between Eastern and Western creative cultures. There is a total cash fund worth £6,000 for successful entrants. The first prize winner will be awarded £3,000, a public solo exhibition at Sunny Art Centre in London, a one month residency and a show at partnering galleries. The second prize winner will be awarded £2,000, a group exhibition, a one month residency and a show at partnering galleries.

The third prize winner will be awarded £1,000, a group exhibition and a one month long residency, as well as exhibitions at each of the partnering galleries. There will also be 30 shortlisted artists whose work will be exhibited at Sunny Art Centre in London during the summer. Ten of these shortlisted artists will be selected to exhibit their artwork at partnering galleries.

The deadline for this award scheme will be 20 June 2017

Further information can be found here

Industry Research & InformationNorfolk Arts Service Overview 2016-17

Norfolk Arts Service has recently published: Norfolk Arts Service, The Arts in Norfolk: An Overview 2016-17.

The report outlines the strategic context in which Norfolk Arts Service operates, and provides an overview of the arts sector and the impact it has in the county, including the financial leverage of Norfolk County Council Arts Grants and Arts Project Fund awards. 

It has been developed to be used in a wide range of internal and external contexts to advocate for the role, value and impact of the arts in Norfolk.

What Next? Norfolk chapter meeting

Norfolk & Norwich Festival, along with the Writers' Centre are convening a What Next? chapter in Norwich. What Next? is a national movement to advocate for the value of arts and culture to our lives.

What Next? is an opportunity to talk about issues that affect the arts sector, and helps to build the case for funding and support for arts-based activities. It will also be the springboard for sector-led activities to emerge. Nationally, it will lobby the Government and policy-makers to recognise the value of culture.

The details for next week's meeting are below:

What Next? Norfolk chapter meeting
**DIFFERENT DAY** Thursday 8 December 
Time: 1-2pm
Venue: Playroom, Norwich Playhouse, 42-58 Saint Georges Street, Norwich, NR3 1AB
Speaker: - Steve Waters – Playwright who works for stage, radio and screen & Senior Lecturer at UEA in Creative Writing, School of Literature, Drama and Creative Writing

All are welcome, and if you are interested in attending meetings please email or visit

Funding OpportunitiesChurchCare Grants

ChurchCare, the Church of England's national resource to support parish churches and cathedrals offers grants to Anglican churches across England to help care for, preserve and conserve these buildings.

Grants are available under the following funding streams:

  • Grants for Paintings and Wall Paintings: Deadline for applications is 19 December 2016. 
  • Grants for Clocks: Deadline for applications is 30 January 2017.
  • Grants for Fabric Repairs: Deadline for applications is 13 February 2017. 
  • Grants for Organs: Deadline for applications is 3 April 2017.
  • Grants for Bells: Deadline for applications is 2 May 2017. 
  • Grants for Monuments: Deadline for applications is 22 May 2017.
  • Grants for Timberwork: Deadline for applications is 22 May 2017.
  • Grants for Textiles: Deadline for applications is 22 May 2017.
  • Grants for Metalwork: Deadline for applications is 22 May 2017.
  • Grants for Churchyard Structures: Deadline for applications is 22 May 2017.
  • Grants for Church Plate: Deadline for applications is 22 May 2017.
  • Grants for Books and Manuscripts: Deadline for applications is 22 May 2017.
  • Grants for Stained Glass: Deadline for applications is 24 July 2017.

Further information and online application forms can be accessed online at the ChurchCare website.

Creative Europe MEDIA Programme - Promotion of European Works Online Call Open

Part of the Creative Europe MEDIA Sub-programme, the Promotion of European Works Online scheme provides support to the following Actions:

  • Action 1: Actions such as digital promotion, marketing, branding, tagging and development of new offers by existing VOD services offering a majority of European films. The aim of the action is to improve the visibility, discoverability and global audience of European audiovisual works.
  • Action 2: The preparation of digital packages facilitating the commercialisation of European audiovisual works on VOD platforms.
  • Action 3: Innovative strategies for distribution and promotion of European audiovisual works, including audience development initiatives focusing on innovative and participatory strategies reaching out to wider audiences with European films.

The total budget earmarked for the co-financing of projects is estimated at €9.49 million.

The indicative budget split between Actions will be as follows:

  • Action 1: €4 million.
  • Action 2: €2.14 million.
  • Action 3: €3.35 million.

Actions must start between 1 September 2017 and 1 January 2018; and the duration of actions will be 12 months. Applicants submitting projects for different actions should provide separate applications for each action.

The Call is open to entities (private companies, non-profit organisations, associations, charities, foundations, municipalities/Town Councils, etc.) established in one of the countries participating in the MEDIA Sub-programme and owned directly or by majority participation, by nationals from such countries.

The deadline for applications is 6 April 2017.

Further information can be found here

£49.6 Million #iwill Fund

The Big Lottery Fund, together with the Government, Comic Relief, Pears Foundation and UK Community Foundations have announced a new A £49.6 #iwill Fund to help increase the number of young people taking part in social action.  Managed by the charity Step Up To Serve, the #iwill Fund we will be releasing different waves of funding, delivered and distributed by the partners. The first three partners to release funding will be the Pears Foundation who will be supporting activity within education, health and social care as well as scaling and supporting successful models to grow or sustain. More information here:

The UK Community Foundations will create small grants for local social action opportunities through their network of 43 Community Foundations across England. Further information can be found here.

Comic Relief will develop opportunities for young people from areas and backgrounds currently least likely to participate; working in co-production with young people over the next few months to design the initiative to launch in Spring 2017.  Read more at: or

Norfolk Arts Forum



Categories: Norfolk

Warm up with this week's Friday Takeaway

Norfolk Council News Feed - Fri, 12/02/2016 - 12:09

   A 'news-bouche' of NCC's week...         2 December 2016

Ofsted annual report shows big improvements in Norfolk schools

Norfolk is the fifth most improved county nationally for the proportion of pupils at good or outstanding secondary schools over the past four years, and the 18th most improved for primary schools, which means more pupils are attending ‘good’ or better schools. Lionwood Infants and Nursery, an ‘outstanding’ school in Norfolk, was chosen as a case study for excellence in the regional HMCI report.

To see the national and regional reports see the website. For more on improvements in Norfolk schools, read our press release

Praising our foster carers

This week, there was praise for our foster carers in the annual ‘Team Around the Child Conference’ at John Innes Centre in Norwich. The conference -  jointly organised by NCC and the  Norfolk Fostering Advisory Partnership - brought hundreds of foster carers, Children’s Services staff and delegates from schools and health services together to discuss the impact of early trauma on children and young people and hear what life is like for foster carers.

The high profile conference was covered by BBC Look East with interviews with Cllr Roger Smith and two foster carers, who spoke of their positive experiences of fostering in Norfolk. It is no longer available to view online but you can find out more about the conference here.

There’s also more information about fostering and becoming a foster carer

County-wide search for eco heroes begins

Celebrating environmental excellence across the county the Norwich and Norfolk Eco Awards, hosted jointly by Norfolk County Council and Norwich City Council, is now open for entries.

Schools, businesses, local food producers, community groups and homeowners across the city and county are being urged to enter the prestigious awards with the chance of being crowned a winner. If you know of any business, organisation or individual who deserve an award for a project promoting environmental awareness, encourage them to apply for the chance to be awarded ‘Eco Hero 2017’.  

For more information about the categories and how to apply, click here.

Scooping silver at the Social Worker of the Year awards

Social worker, Francesca Rye, has won silver in the category ‘Newly Qualified Children’s Social Worker of the Year’ at the 2016 Social Worker of the Year awards.

The Social Worker of the Year Awards were set up to celebrate the outstanding achievements of social work practitioners and teams up and down the country. There are 15 categories in total across the specialisms of both children’s and adult services. Francesca’s category was open to social workers with less than 12 months' experience who have made a difference through their outstanding work with children and families.

Read more about the awards here.

Let's talk about the third river crossing

This week we launched a public consultation to find out about transport issues in Great Yarmouth and how our proposal for a third river crossing might affect people living, working and visiting the area. Anyone can respond to the consultation by answering a series of questions online via, which should take around 10 minutes to complete. Read more.

And finally… Prepare for the cold

This week there was a warning from Public Health England that 'cold does kill' and that we should prepare for the chilly snap. Here's a reminder of how you can help older and more vulnerable people stay well this winter. Also don't forget to visit #norfolkwinter for regular weather and gritting updates.

Missed last week's edition? Don't worry - you can find all editions at The Friday Takeaway

CLT out and about this week:

Wendy is speaking at the Older People's Strategic Partnership Board on the Strategic Transformation Programme at Breckland Council. She is also attending the Health Overview & Scrutiny Committee an International Aviation Academy event with Cliff Jordan, Leader of the Council. 

Tom has a Scottow Enterprise Park member working group meeting, the Better Broadband for Norfolk Steering group and a County Leadership Group (CLG) meeting. He will also be at a CLG event at Hethel.

Catherine is meeting with district council colleagues at Broadland District Council and attending an A&E Delivery Board at the Norfolk and Norwich University Hospital. She will also chair an ADASS meeting on New Models of Health and Social Care Integration in Cambridge.

Andrew will be attending the East Anglian Regional Directors of Children’s Services meeting in Huntington.

Simon will be attending a meeting of the Green Group and the Society of County Treasurers annual dinner in London.

For more information on CLT, visit our Leadership Team.

Telephone befriending service combats loneliness

In case you missed it, here's the regular feature on our In Good Company campaign on Radio Norfolk. This week it’s about the telephone befriending service provided by Age UK Norfolk. You can hear Terenia, a Telephone Befriender, in action here.  Start the clip from 2:41:05.

Extra funding to fix our potholes

Following the Chancellor’s Autumn Statement, plans were unveiled this week on how money will be spent on our roads including an extra £2.4m towards our highway budget.

Nick Tupper, Head of Highways, and Grahame Bygrave, Area Manager (South) - Highways Maintenance, were guests on Look East talking about the issue of potholes in our region. The episode is no longer available but you can find out more here.

Pupils plant first trees to line the NDR

The first of tens of thousands of trees to line the route of the Norwich Northern Distributor Road were planted this week by local schoolchildren from Rackheath Primary school. The children were joined by councillor Martin Wilby, chairman of Norfolk County Council’s Environment, Development and Transport committee, and Broadland District Council chief executive Phil Kirby. Read more 

Wendy's blog

All of a sudden, it’s December. The Norfolk weather has certainly been letting us know these past few days that Christmas is just round the corner.  We’ve had some glorious bright winter days, but with temperatures dipping below zero, little seems more attractive than turning up the central heating and having a quiet night at home. 

Read more here.

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Categories: Norfolk

Adult Social Services Newsletter - Issue 20

Norfolk Council News Feed - Fri, 12/02/2016 - 11:36
Norwich Open Christmas – clear out your unwanted clothes and any other donations

Dear All
Here we are again getting ready to share Christmas with our loved ones, but please spare a thought for those not fortunate enough to have such a wonderful holiday to look forward to. 

Thank you to everyone who contributed to last year’s Norwich Open Christmas collection. It was wonderful to see all the donations flooding in. Goods were collected from various sites and a total of £96.60 in cash was also donated, all in readiness for Christmas Day.

Please see below the general Open Christmas message:

It is Christmas time and this is a time of generosity, the sharing of gifts and thinking of others, some less fortunate than ourselves. This year sees Norwich Open Christmas reach its 25th year of providing a warm welcome to anyone who is either alone or homeless on Christmas Day.

Donations for hampers will be given to the elderly, homeless, and people alone at the Open Christmas charity event to be held at St Andrews Hall on Christmas Day, and with your continued support we look forward to providing this Norfolk celebration for many years to come.

We need your help to provide food parcels to every guest and to offer warm winter clothing to those who need it most, especially those who are homeless or sleeping rough.

Lists of suggested donations (food, warm clothing) can be viewed at

A collection point at County Hall will be announced once confirmed, however, collections can also be made from other Norwich locations if necessary.

With all best wishes for Christmas and the New Year from Tricia Balding, Adult Social Services at

On behalf of

Norwich Open Christmas

Managing Talent

Talent Management is a key theme in our Adult Social Services Workforce Plan. To support this we are piloting an initiative with Norfolk Community Health and Care in our Integrated Care Service.

This process aims to improve succession and personal development planning. It has started with the Senior Management Integrated Team, it then covers team managers by the end of December and practice consultants by March 2017.

How does the process operate?

Please click here to view the Talent process.

  1. In 1:1s, managers will agree with their staff member their current performance level and understand their aspirations.
  2. Managers attend a talent moderation workshop led by a trained facilitator who will use a process which includes objective feedback from peers to determine whether the staff member is in a position to move on in the next 12 months, 1-3 years or if they need further development to perform their current role.
  3. The outcome will be succession and individual development plans aligned to future workforce requirements and projects.
  4. Development will be based on the 70:20:10 model – 70% learning on the job, 20% coaching and mentoring, and 10% courses.
  5. After the talent moderation workshop each manager feeds back to the team member where they are on the talent grid, reasons for this, and possible future development and direction. This is added to their personal development plan.
  6. Common development themes will be gathered to help identify organisational priorities for development.

To find out more please click here to see our Frequently Asked Questions.

LILY heads out into the community

The popular LILY (Living Independently in Later Years) initiative has been extended with the addition of Lily Advisors who attend events and activities in the local community to provide advice and information, and can carry out home visits. They have mobile technology so that they can show people how to find their way around the online directory to access the support, advice and information that they need. The events/locations that the LILY advisers will be attending can be found on the ‘LILY in your Community’ page of the LILY Online Directory.

LILY was designed to make it much easier for older people, their families, friends and carers to access information about services, advice, activities and events that will help them to continue to live safely and independently in their own home for longer.

It also includes sections for a local ‘What’s On’ guide, local news page, NHS Choices information and the site can be searched by category, key words, location or via the sites pre-populated quick links. 

Another addition to the LILY project is the funding of dementia-friendly home assessments. These assessments will recommend minor adjustments or the introduction of certain measures to enable people with dementia to stay safely in their own home for longer.  Measures that could be considered include signage or colour differentiation for those who suffer with memory loss.

To request a Dementia Friendly Home Assessment please call 01553 760671.

For information about LILY visit or call 01553 616200.

Issue 20In This IssueAdult Social Services In The NewsPrevious Issues

Click here to view past editions of the newsletter.


Our current round of OSCAs has come to an end. Thanks to everyone who nominated. And congratulations to everyone who was nominated. 

The overall winner of each category will be announced at our event on 12 January, with info on the intranet the next day. 

Find out about our Season 3 winners here.

Please click here for more information regarding OSCAs. 

Community equipment review team update

(Integrated Community Equipment Service (ICES) equipment reviews)

The Norwich therapy team started a project in June 2016 to review equipment provided to patients in the community, whether in their own homes or a care home.

To date, nine care homes have been visited and equipment no longer required has been identified for collection. Also, individuals at home have been contacted by telephone or home visit and their equipment reviewed.

This project reviews equipment and recalls items no longer required. It is intended that when items are recalled they can be recycled and provided to other patients.

We would welcome the support of all equipment prescribers and community workers with this project. If you are visiting patients in the community and notice items of equipment that are no longer in use or appropriate please could you let us know and we can arrange the review and/or collection. Also, if you are ordering additional equipment to replace existing items please can the items no longer required be identified for collection.

We can be contacted by email at or, or by telephone on 01603 439411 ext. 234/07825 933522.

Other Websites

Contributions & Feedback

Do you have any comments or a good idea for the next issue of our Adult Social Services newsletter? Do you have something you want to share with your colleagues? Let us know by sending an email to

Please note that articles should be brief and to the point, however, links to the intranet and internet can be included for further information. In addition, please feel free to submit any pictures which you feel would complement the article.

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Categories: Norfolk

Norfolk Libraries Newsletter - December 2016

Norfolk Council News Feed - Thu, 12/01/2016 - 19:00
Christmas and New Year opening hours

Libraries will close on Saturday 24 December at 13.00 and will reopen with normal opening times on Wednesday 28 December. On New Year's Eve the libraries will close at 17.00 and will reopen with normal opening times on Tuesday 3 January.

Theatre in your library this Christmas

We are pleased to be welcoming back the Librarian Theatre Company with their new show, A Christmas Carol. There will be three performances this December:

Tickets cost £6 for adults and £3 for concessions and are available online via the Librarian Theatre website or at the relevant library.

Stay well this winter

Winter is upon us and the cold weather can be tough. Norfolk County Council in conjunction with Norfolk Public Health and the NHS are running a campaign called Stay Well this Winter. For tips on staying well in winter and information on how to make your home energy efficient and safe please click here.

Remember you can search, reserve and renew items from home by visiting the Online Library Catalogue.

Visit our Healthy Libraries catalogue and browse our Winter Warmers collection, which includes books on making soups, stews and casseroles to books on knitting hats – lots of lovely books to help keep you warm over the winter months.

We also offer a range of eBooks, eAudio books and eMagazines that can be downloaded free of charge, with no reservation or overdue charges. 

Make a Light-up Christmas Card

Come along to Earlham Library on Saturday 10 December 11.00 - 12.00 and make your very own light up Christmas card using electric paint. This event is suitable for those aged seven and over.

Christmas at the Millennium LibraryChristmas in the Trenches

On Wednesday 14 December, 19.00, author and historian Steve Smith will be at the Millennium Library giving a talk about the 1st Battalion of the Norfolk Regiment and the Christmas Truce. He will also touch on other myths and legends that have arisen about Christmas and WW1.

The talk will last about an hour and there will be time for questions. This event costs £2. To book please visit the Millennium Library, email or call 01603 774703.

Jack Frost

Visit the Millennium Library on Tuesday 20 December, 11.30 and 13.30 as Moon on a Stick productions present Jack Frost - a magical production which brings Jack Frost to life through puppetry, live music and enchanting storytelling. Join us for a snowy adventure.

The production is suitable for children aged three and over. Tickets cost £5 per adult, £3 per child (babes in arms free), £12 Family Ticket (one adult and three children).

To book please visit the library, email or call 01603 774703.

Book news

New adult fiction titles out in December include A night in with Grace Kelly by Lucy Holliday, The Christmas Promise by Sue Moorcroft, The Domino Killer by Neil White and The Games by James Patterson and Mark Sullivan. To browse all new titles out in December and to reserve a copy please visit the library catalogue here

For more reading ideas take a look at our Pinterest boards here.

New features on our OverDrive Digital Library website

Following feedback from a customer, we’ve enabled the Recommend to Library function on our OverDrive Digital Library website. This is an easy way to suggest new ebook or eaudio titles to us that aren’t already in our collection. When searching for ebooks or eaudio books, you can select this option to see and recommend titles that we can purchase, but that aren’t yet in our stock.

And we’ve created two new ereading rooms, especially for children and young adults, which present age appropriate titles to children and young people. Click on the Children's eLibrary and Young Adult eLibrary links to explore.

December DVD releases

As we head into the final month of the year there are still plenty of new release DVDs to ease you through the festive season. Of course we have lots of Christmas classics on DVD, but more importantly we also have the latest titles which can’t be seen anywhere else. Take Absolutely Fabulous: The Movie for example, the TV series transforming seamlessly into a box office smash. One of the year’s biggest films Suicide Squad is also released as DC Comics try to take on the might of Marvel Pictures.

To keep the kids entertained Disney did a remake of one of their own live action pictures Pete’s Dragon and there’s a new version of Arthur Ransome’s perennial classic Swallows & Amazons.

For the grown-ups there’s a couple of bawdy comedies being released: Bad Moms and Sausage Party and there’s the film that’s been dubbed the best shark movie since Jaws The Shallows.

So if you’re trying to escape the same old Christmas TV Norfolk Libraries remains the place to access the latest film and TV releases on day of release.

For more information about DVD rentals from Norfolk Libraries click here

Norfolk Heritage Centre Update: December

On Tuesday 13 December, 13.00 - 14.00, our Heritage Hour will be on the theme of The USAAF 2nd Air Division Digital Archive. Join Libby Morgan, Librarian for the 2nd Air Division Memorial Library, as she discusses this wonderful, recently digitised archive, which gives a fascinating insight into the lives of U.S. servicemen and women stationed in our region during the second world war. This is a free drop-in event, 45 seats are available on a first-come, first-served basis.

Image: (Colonel) James Stewart, 2nd Wing Commander, U.S. 8th Air Force discussing a mission with his adjutant.

Ask the Archives. Book a free 30 minute one to one research advice session with our Archive Specialist from the Norfolk Record Office. Various times available: usually Mondays 13.00 - 14.00 and Fridays 14.00 - 15.00. Contact the Norfolk Heritage Centre to book a place.

For more information on upcoming events, or to book a place, click here. Alternatively, you can contact us by calling 01603 774740 or emailing Many of our events are also included in the NRO What’s On Booklet.

Reading Well Books on Prescription study

Reading Well recommends self-help books that help people understand and manage their health and well-being.

The University of Exeter are running a study to find out what people think about the Reading Well scheme.

Have you ever borrowed a Reading Well shelf-help title? Exeter University would really appreciate your feedback. You can complete an online survey anonymously by clicking this link.

Exeter University are also conducting Interviews over the telephone about people’s experiences of using a Reading Well self-help title. To find out more about taking part in a telephone interview please contact Dr Joanne Woodford on 01392 725780 or send an email to

For more information on the Reading Well study, please visit Exeter University’s website.

Upcoming events at your local library

Throughout this newsletter there have been examples of some of the great events and activities that are on offer in libraries throughout Norfolk.

To find out about events at your local Library click here and select your nearest Library from the A-Z for more details.

December 2016In this issueCreative Writing Group

Discuss ways to improve your writing skills and share your stories with others at Swaffham Library on the second Friday of every month, 13.30 - 14.30.

Share your hair

Are you cultivating your facial fuzz for Decembeard?

We would love you to share your hair with us on the Norfolk and Norwich Millennium Library Twitter account @MillenniumLib

Use the hashtag #librarybeardcomp16 to enter our competition. We will choose a prize winner in early January.

Christmas Fair

Plumstead Road Library are holding a Christmas Fair on Saturday 3 December, 11.00 - 15.00. All are welcome.

Business & IP Centre Norfolk

Are you looking to expand or grow your business in 2017? Get ahead of the curve and book a free one to one appointment with New Anglia Growth Hub at the Business & IP Centre Norfolk, based within the Millennium Library. Sessions on alternate Tuesdays can be booked here. Or drop in on the first Wednesday of the month for Free advice for your start up from Innovation New Anglia.

If your business idea involves any aspect of Intellectual Property we can also offer IP Advice from January. Watch out for updates on available sessions this month.  We will also be offering access to MINTEL Global Market research and Market Insight. For further information and all bookings please click here or get in touch with us directly on 01603 774740.

Upcoming events at the Millennium Children's Library

Cookie Tots for 2 - 4 year olds

Join us on 5 December, 10.30 - 11.30 or 12.30 - 13.30 and have fun creating healthy, easy-to-make recipes with your child. No heat will be used. To book a place visit the library or call 01603 774703. Event costs £6.50 per child. 

Catch a Star

Visit the Millennium Library on Wednesday 7 December, 11.00 - 12.00 for a weaving and story workshop for 3 - 4 year olds. This costs £4 per child. Numbers will be limited so booking is essential. To book a place or for more information please visit the library or call 01603 774703.

Friends of the Millennium Children's Library

Could you be part of a group which would:

  • develop ideas for events held at the library
  • plan and hold fundraising activities, library sales, community events or raffles
  • act as a link between the library and local community
  • promote the library and its services

To find out more about how the Friends of the Library Group would work, please contact Gwen Parker on 01603 774781 or 

Christmas Book Sale

Grab a bargain at Sheringham Library as part of our book sale on Saturday 10 December, 09.30 - 13.00.

Choir at Christmas

On Tuesday 6 December, 14.00 - 15.00, Poringland Primary school choir will be at Poringland Library singing carols to get us into the festive spirit.

Come along and enjoy mince pies, teas and coffee and even get some last minute crafty presents at our Christmas Craft Sale.

Get Digital Tablet Course

Downham Market Library is holding tablet courses on Monday 5 December, Monday 12 December and Monday 19 December from 13.00 - 16.00. Bring your own tablet or borrow one of ours.

Cost is £15 per person payable on booking. For information contact the library on 01366 383073 or email

From our social media

Remeber to visit our Facebook and Twitter accounts for fun posts such as this:

Can you think of any more?! Friday library fun! #libraries #loveyourlibrary #FridayFeeling

Festive Message

To all our customers near and far we would like to wish you 'A Very Merry Christmas and A Happy New Year .

Follow us on Facebook at Follow us on Twitter at Follow us on Pinterest at                   To visit the Norfolk Libraries Book News & Reviews Blog click here


Categories: Norfolk

Norfolk County Council News Update

Norfolk Council News Feed - Thu, 12/01/2016 - 17:32

You are subscribed to News releases for Norfolk County Council.

The following news has recently been added to our website:

Ofsted annual report shows big improvements in Norfolk schools

View details on our news page.

Categories: Norfolk

Norfolk County Council Trading Standards Consumer Scam, News and Information Alerts

Norfolk Council News Feed - Thu, 12/01/2016 - 16:53

Latest Consumer Alerts and Trading Standards news

We’re highlighting the following consumer news and scams:

Email scams and phishing alerts

Look out for the following email scams which are circulating: 

If you receive one of these emails delete it without clicking on any links in the message. You can report scam emails to Action Fraud, details below.

More advice and updates from Norfolk TS

For more consumer advice and updates, visit our consumer alerts web page or follow us on Facebook or twitter.

Reporting scams

Reporting any scams you receive can help to build up intelligence on the scammers and how they target people. You can report scams to:

Citizens Advice Consumer Helpline 03454 04 05 06 or
Action Fraud (UK’s National Fraud Office) 0300 123 2040 or

Categories: Norfolk

Virtual School Sensory Support Newsletter Autumn 2 2016

Norfolk Council News Feed - Thu, 12/01/2016 - 12:21
Virtual School Sensory Support Newsletter                                      Autumn 2 2016  YoungEyes Half-Term Fun Day

On 27th October 2016 we welcomed 10 families, including Mums, Dads, sisters and brothers at Rainbow Sparks. A wonderful fun time was had by all, at one point pirates filled the hall with fantastic seaside noise! We finished the morning by having sandwiches and cake together, giving the families time to chat and support each other, which is exactly what YoungEyes is about!

In the afternoon, eight visually impaired young people met with Paul and Will from LabMedia Education to produce music using iPads and specialist apps.  The upstairs of the Bradbury Centre rang out with the sound of synthesised drums, voices and a collection of instruments which allowed the young people to express themselves creatively and positively.

All were completely engaged throughout and it was great to listen to them talking with each other, interacting with Paul and Will as well as producing some wonderful music completely independently.

The only groans were at the end of the session when they were asked to pack up and go downstairs to meet their families!  All agreed that we would meet for a repeat performance in February 2017 and this will be a composition session with a view to playing their first “gig”.  Watch out for tickets in the New Year!!

E-Safety and ICT Mark

At the beginning of November, Virtual School Sensory Support was successful in gaining both the ICT mark and the E-safety mark.  These are both nationally recognised awards that are given to schools and settings that can prove that they value the importance of, and strive to excel in, both ICT and e-safety.  As part of the process VSSS was visited by an external assessor who visited two Norfolk schools to meet Virtual School students, parents and staff from those schools. In the feedback at the end of the visit the assessor felt that:

There is a very high quality of leadership of online safety. There is strong leadership and support from the Governors and senior leaders with effective strategic and day to day leadership from the E-Safety Co-ordinator and ICT Strategic Group. This ensures that policies are clear, effectively implemented and owned by all.

Student voice is given high priority and staff take every opportunity to check student understanding and listen to points of view. This functions well at an informal level and also through the E-Safety Rover.

The staff ensure that students receive relevant online safety education as and when appropriate and particularly when new technology is released to students. The development of the Skills Ladder has provided additional certificated provision.

Work with parents and carers continues to be of a high standard. Parents believe that the school offers relevant information to support the online safeguarding of their children. This has been enhanced by the introduction of an organisation Facebook account.

Senior Managers and Governors would like to thank all the staff involved for their hard work in achieving the E Safety and ICT Mark.  Our particular thanks to Alison Blackman who has led this initiative. 

Hearing Dogs for Deaf People The following article was written by Alex Madsen (Audiologist) who volunteers as a Speaker for the charity called 'Hearing Dogs for Deaf People'.

Hearing Dogs for Deaf People is a charity founded in 1982 to create partnerships between specially trained hearing dogs and deaf people to bring independence, confidence and companionship to the recipients lives. I have been involved with this charity for over a year now as a volunteer speaker and also as a fundraiser. I have recently raised money by being sponsored to participate in The Great North Run in support of this charities life changing work. As an Audiologist at the Hospital, hearing is obviously a subject that I care passionately about, and being a dog owner, when I heard about this charity, it was immediately obvious that it was a perfect fit for me! Within my role as a speaker, I have been privileged to meet some of the people who've had their lives transformed by the partnership with a hearing dog, as well as being able to spread the word about this fantastic charity to groups and in schools. 

Hearing dogs start their basic training at 8 weeks old with volunteer puppy socialisers who look after the pups in their homes until they’re ready to start their advanced training when they’re around 12 months old and then attend one of two Hearing Dog training centres in Buckinghamshire and Yorkshire.  A total of 2091 partnerships have been successfully created since the Charity started nearly 35 years ago.  Currently there are 873 hearing dogs helping deaf people around the UK and of those 27 are helping deaf children.  

The dogs are trained to alert their partners to sounds such as the telephone, doorbell and alarm clock, all sounds that that someone with good hearing may take for granted, along with danger sounds such as a smoke or carbon monoxide alarm. The dogs however, not only provide a practical support, but also an emotional one too by accompanying recipients to school, simple tasks such as shopping and to their place of work. By the wearing of their burgundy Hearing Dog jackets, the dogs bring awareness to an otherwise, almost invisible disability. Hearing dogs reduce the feelings of stress, isolation, loneliness and sometimes even depression, all things that deafness can bring, by the practical assistance and the psychological benefits that the partnership brings.

Olivia, one of our child recipients, began losing her hearing over a period of eighteen months when she was only three. There was nothing that could be done to prevent this, and her family watched as she became progressively more withdrawn and introverted. The emotional stress on her whole family took its toll as her mother revealed when she said that the whole family took to shouting at each other in an attempt to be heard, not knowing how best to communicate with someone suffering from a profound hearing loss. The family was at breaking point when Hal, Olivia's hearing dog arrived. Hal immediately improved the life of the whole family; he would wake Olivia every morning when her alarm went off by pawing at her bed, and would give a nudge to alert her to her phone ringing so that she could keep in contact with her friends. If Olivia's mum needed her, she could simply send Hal to fetch her rather than having to run up and down the stairs. This partnership with Hal meant that Olivia had her confidence and independence back. She says “He's not just my hearing dog, he is my best friend”. Her mother says “today, we are a happy healthy family.

Hal brought calmness to the madness”.

Its stories like theirs that make me so proud to be involved with such a wonderful charity and as Hearing Dogs receives no government funding, the awareness and very necessary revenue raised by volunteer fundraisers and speakers is vital in continuing the training and support of the life changing partnerships that we create. If you would like to find out more about the work done by Hearing Dogs for Deaf People, or how to apply for a hearing dog, please visit our website at

Online Conversation about New Resources to Support Speech & Language Therapy Services

The Royal College of Speech and Language Therapists (RCSLT) is developing new resources to support speech and language therapy services for children and young people.

Starting today, they are launching an online conversation to gather the views of:

  • Children and young people (CYP),
  • Parents and carers, and
  • Other professionals and practitioners involved in supporting CYP e.g. teachers, other health professionals, decision makers and commissioners.

They want to hear from as many people as possible to ensure that any resources they develop are those that are most needed, so they are running an online conversation where everyone can have their say quickly and easily.

This online conversation is more than a survey. Anyone who joins will be able to share their views, as well as read, vote and comment on the views of others, all anonymously. You can visit the conversation multiple times to see how the discussion evolves.

You can help in three ways:

  1. Share your organisation’s views on this topic.
  2. Invite any individual young people, parents and carers or professionals who you feel would like to have their say – please direct them to
  3. Facilitate discussions with groups of children and young people or parents and carers, and respond to the conversation on their behalf.

You can join the conversation by visiting and filling in the short survey to get started. The conversation will be open until 2nd December 2016.

Blind and partially sighted young people wanted for campaigns group

·        Are you a blind or partially sighted young person aged 14 – 17 living in England?

·        Do you want to help change things for blind and partially sighted young people?

·        Do you like having your say and sharing your views?

We want to hear from you!

Guide Dogs are forming a new young people’s campaign group. The group will include up to 10 blind or partially sighted young people aged 14-17.

The group will work together for one year to create a campaign to change things for blind and partially sighted young people.

The group will meet 6 times over the year, including a weekend away. These meetings are likely to be in London. You may also be invited to attend other events.

You will

·        Share your experiences and expertise

·        Work together with the group and Guide Dogs to decide what the campaign is on and how to run it

You will need to

·        be available to come to at least 5 group meetings over the year

·        be able to share thoughts and ideas on campaign topics with the group and with Guide Dogs

·        be able to work together with both adults and young people

Why should I get involved?

It is important that blind and partially sighted children and young people have a leading role in shaping the world around them.

What will you gain?

·        Get to meet and work with new people

·        Get to share your views and ideas

·        Gain new skills

·        Help improve things for children and young people who are blind and partially sighted

·        Take part in meetings and an exciting weekend away

We will pay your travel expenses to take part in meetings and costs of other activities.

How do I get involved?

If you are interested in joining you will have to submit a short application telling us a bit about you. The application form is below.

The deadline for applications is 5pm on Friday 9th December 2016.

Young People’s Campaign Group Application Form

You can fill out our application form, or submit your application by video clip, audio or another way that suits you. However you choose to submit your application, please remember to give your full name and contact information and you will need to answer all of the questions we have asked below.

We will let you know if you’ll be invited to take part in a phone or Skype interview by Friday 16th December 2016.

Contact us

If you have any questions when you are filling out this form or would like to apply using an alternative method please contact.

Hannah Trussler on 0118 983 8822 or

Please send your completed applications to

Hannah Trussler at by 5pm on Friday 9th December 2016.

Your contact information



Date of birth:

Phone number:

Email address:

Would you prefer that we contact you by phone or email?

Do you have access to a computer?

About you

There are no right or wrong answers. We want to know what you think!

There are limited spaces for the group and unfortunately not everyone who applies will get a place, so please give us as much information about yourself as you can in the following 5 questions.

Why do you think it’s important to listen to children and young people who are blind and partially sighted?

What 3 skills do you have that would make you a good member of a Young People’s Campaign Group?

Tell us about when you had to work with a new group for the first time. How were you able to get across your views and opinions to the adults supporting the group?

    Tell us about a time when you have listened to other young people and shared their views with the groups you are part of.

    Why do you think it is important for groups of people to work together?


    I confirm that I am happy to take part in the Young People’s Campaign Group and to be contacted about the group.




    You will need your parent or guardian’s permission to take part in advisory group


    Relationship to the young person:



    NNAB YoungEyes Santa Special

    On Sunday 27 November a group of nearly 100 VI Children, their families and staff from NNAB and VSSS, as well as Sense and Action for Blind People, set off on an adventure to see Santa on the Bure Valley Railway.  It was such a special occasion for everyone involved and Santa met us at Aylsham Station where all the children and their siblings received a present as well as tea, juice, Christmas biscuits and mince pies. Feedback from the families on the day was very positive and the Virtual School Sensory Support visual impairment Facebook page filled up with thanks and well wishes soon afterwards.

    Thank you to Bure Valley Railway and Becks Motor Homes who funded the whole day with a generous donation.

    The next event is the NNAB Young Eyes Christmas Glitter Party on Saturday 10 December at the NNAB.  Further details available from Dorothy Bowen 01603 629558 or John at VSSS. Hope to see you there.

    Wishing you a very Merry Christmas from all members of staff at VSSS! IN THIS ISSUE

    • YoungEyes Half-Term Fun Day
    • E-Safety and ICT Mark
    • Hearing Dogs for Deaf People
    • Online Conversation about New Resources to Support Speech & Language Therapy Services
    • Blind & partially sighted young people wanted for campaign group
    • NNAB YoungEyes Santa Special



    Check us out on Facebook


    Telephone: 01603 704040


    Virtual School Sensory Support - deaf children, young people and families

    Virtual School Sensory Support - visual impairment



    Telephone: 01603 704070



    Telephone: 01603 704049



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    Categories: Norfolk

    Norfolk County Council - Children's Services Committee

    Norfolk Council News Feed - Thu, 12/01/2016 - 10:00

    You are subscribed to receive this alert and notification regarding the publication of Norfolk County Council Committee Papers relating to Children’s Services Committee. The draft Minutes for the meeting held on Tuesday 15 November 2016 are now available.
    Please note that Norfolk County Council is moving towards more paperless working and printed meeting papers are not generally available at our public meetings. Please click on the highlighted link above and then, within the site that opens, click the relevant date under the “Scheduled Meeting Date” column to see these papers.
    If you have any queries please email


    Categories: Norfolk

    Book now for a Victorian Family Christmas

    Norfolk Council News Feed - Thu, 12/01/2016 - 08:15
    A Victorian Family Christmas at Gressenhall Farm and Workhouse

    Monday 19 and Tuesday 20 December ~ 10am - 2.30pm

    Book now for this special event and help get your whole family into the festive mood.

    Join in with the carol singing in the Chapel and watch a magic lantern show. Make your own peg doll and traditional Christmas decorations. Taste workhouse gruel and the cooking on the range. Play traditional games, hear Victorian stories and send Father Christmas a letter from our village Post Office. The Mardler’s Rest Café will also be open throughout the event.

    Make sure to keep your hands on your belongings though as the Artful Dodger may be about!

     Entry is by pre-booked ticket only. Ticket £8.00,
    Museums Pass holders £7.00, Under 4s free.

    To book, telephone 01362 869251 or
    for more information, please see our website.


    Categories: Norfolk

    Norfolk County Council News Update

    Norfolk Council News Feed - Wed, 11/30/2016 - 17:22

    You are subscribed to News releases for Norfolk County Council.

    The following news has recently been added to our website:

    Views sought on potential third river crossing for Great Yarmouth

    NDR Traffic Update no 35 B1149 Holt Road overnight closure

    View details on our news page.

    Categories: Norfolk

    Weekly update for staff involved in Children's Services in Norfolk

    Norfolk Council News Feed - Wed, 11/30/2016 - 16:02
    Children's Services staff newsletter - 30 December 2016 Welcome Andrew

    Andrew Bunyan, our new interim Director of Children’s services, is working with us to make sure our improvement journey continues on track, sustainably, and speeds up where inspectors have said we are too slow.     This week at staff workshops looking at the Improvement Plan,  Andrew talked on film to staff about the work he hopes to do in Norfolk as the search begins for a permanent replacement for Michael Rosen

    Children First - our vision

    After the recent monitoring visit from Ofsted – we have revised and refocused the Improvement Plan for social care under seven priorities

    Strengthening relationship based practice – using the Signs of Safety approach and applying it even more rigorously and robustly.  Collaboration and relationship working is an overarching priority in all that we do.

    Strengthening help and protection  - working with children and families and our partners  to ensure worries and dangers to children are identified early, with intervention and support where necessary and instituting targeted programmes where children are at risk of exploitation.

    Strengthening outcomes for Looked After Children and Care Leavers – we are ambitious for children in our care and want them to achieve permanence and stability, with good placements, excellent education and health care and with independence skills which ready them for adulthood.

    Strengthening performance management and business intelligence – developing a more robust performance framework, using data, audit and feedback from children, families and partners.  Practitioners and managers at all levels will be confident knowing how we are serving people well by using  good intelligence to drive what we do, and to measure our effectiveness.

    Strengthening leadership – our leaders will be highly visible and responsive to the needs of children and families, building and maintaining positive relationships with partners inside and outside the county – sharing and learning from best practice where ever we find it.  Governance, scrutiny and commissioning will be robust, transparent and inclusive.

    Strengthening our workforce – our ambition is that Norfolk is the best place to work in Children’s Services, that we retain a highly motivated, skilled and confident workforce that takes pride in its work and can attract high calibre staff  We will use the Norfolk Social Care Academy to ensure a consistent and reliable approach to staff recruitment, development and retention.

    Strengthening our partnerships – we will ensure that we have strong positive partnerships, agreeing priorities, and realising shared ambitions for all Norfolk children to lead happy, healthy, safe and successful lives.   We will work with confidence and humility.

    Watch out for the full plan published on the Children’s Services Intranet soon.

    Fran's our "Silver Lady"!

    Many congratulations to Francesca Rye, from our Norwich Leaving Care team  who won silver in the national  ‘Newly Qualified Children’s Social Worker of the Year’ category at the 2016 Social Worker of the Year awards last week. The Awards were set up to celebrate the outstanding achievements of social work practitioners and teams up and down the country.  Mark Gregory, NIPE North Team Manager, who nominated her for the award said “Francesca stood out early on due to her ability to communicate clearly – and robustly when needed – with young people and their families in a way that helped them to build trust in Fran and to understand our concerns”. Examples which helped Francesca to her award included;  

    *  Working with J,  a young person who regularly went missing from her home, was at high risk of child sexual exploitation and was about to be placed in secure residential accommodation.  In three months of working with her, Francesca had settled J in new supported living, built a trusting relationship, and led to her level of risk being downgraded from high to medium.  J no longer goes missing.

      *And with A, a 17 year old woman who Francesca helped find safe accommodation when she  was made unexpectedly homeless, and helping A change the behaviour needed to keep that placement with a local housing provider.

    Francesca said: “I am really excited and thankful to have received the silver award for NQSW of the year.  I would like to thank both my NIPE manager, Mark Gregory for nominating me and my current manager, Owen Garrod, for the continuous support and enabling me to work creatively with the young people I work with and their families.”

    Don't re invent the wheel

    • Tri.x is an externally hosted and commissioned social care website, and all procedures on this site have been written by Tri.x employed social care managers and shared with their legal advisers for content and accuracy checks. They represent current legislation and statutory guidance.
    • is our internal Children’s Services procedures site and should contain forms, templates, process frameworks, CareFirst guides and ‘How to’ guides, which are specific to Norfolk.

    Policy Development Support Officers in the QA team have spent the last year ensuring that procedures etc. on Tri.x and are relevant and up to date and that the duplication is removed. There is still some work to be done and you can all help by using the agreed processes when you deciding you need a new procedure or process or when you are supporting the review process. Before you spend time creating new policies, contact the QA team to find out if it already exists. Tri.x work with a large number of local authorities across the country, so its possible another LA already has a procedure that you may think we need. All of this is covered in our contract with Tri.x Any new procedure/document regardless of whether it is needed on Tri.x or on should be raised via the Design Authority. In the last year we have reduced the content by 50% and we thank all of you who took time to review the content and agree what was needed for you to be able to your jobs most effectively. We need to maintain this rigorous monitoring to ensure that all documents follow an agreed style and design. Only in rare occasions will we need a bespoke Norfolk policy – it is more likely that we will need  process maps with the steps you take when following a particular policy or procedure.Tri.x has a 6 month review and that all content on is reviewed annually. In terms of it is our internal ‘owners’ responsibility to ensure that these documents remain accurate and valid and let us know as soon as possible if changes are required (please DO NOT wait for the annual review). If you have any questions about procedures in general, please contact Lisa Flood-Powell or use the QA mailbox at

    Children's Services in the news

    The first sod has been turned on a £3.8m project to transform Ashleigh Primary School in Wymondham – part of our £5m reorganisation to create more primary school places in the town

    Local celebrity chef Richard Hughes helps the county council launch new ‘nurture’ room in Wymondham

    A thousand trees!  Rackheath Primary School's eco committee help the NDR team begin a planting scheme along the route of the new road.

    Sign up here to see and receive our releases as they are issued.

    CSLT out and about

    All of CSLT – will be ‘out and about’ meeting teams across the county next Tuesday – and in addition
    Cathy will be attending a conference in London focused at raising outcomes for looked after children, and going to a meeting of the Norfolk In Care Council
    Chris will be  taking part a CCG conference looking at collective responsibility for Norfolk’s children, will be part of a teleconference about post 16 achievement in Norfolk and Suffolk
    Don  will be attending a CCG conference at Lakeside and leading a Performance and Challenge management event in Hethel
    Sal will be at the CCG conference, meeting with Children’s Services spokes people and chairing the ATCP

    300 discuss fostering

    Three hundred foster carers, Children’s Services staff and delegates from schools and health services gathered together today ( 30 November)  for a conference to discuss the impact of early trauma on children and young people – watch out for a report on tonight’s BBC Look East.The conference is organised by Norfolk Fostering Advisory Partnership (NFAP) with support from our department  and features a market place for delegates including stands and information from the Family Information Service (above).  The partnership sees foster carers and social workers working more closely together to create a ‘team around the child’ and to help shape the way the council supports the children and young people in its care.   Julia Spinks, Chair of NFAP, said: “The conference is a wonderful opportunity for people involved in the ‘team around the child’ to come together to share ideas about good practice and hear our expert speaker, Dr Margot Sunderland discuss the impact of early trauma on the emotional health of children and young people. 
    Anne is an NFAP foster carer representative and will be attending the conference.  She has been a foster carer for over 30 years and has seen dramatic changes since she first started fostering in the 1980s. “One of the main things that’s changed in fostering over the years is that foster carers are respected and listened to.  The partnership is a very positive move forward and gives foster carers quick and easy access to people at management level.  It shows we are now really regarded as an integral part of the team around the child.”

    Safeguarding training available

    There are still some places left for training which takes place in Great Yarmouth next week.

    • Safeguarding Children Foundation
    • Great Yarmouth Library
    • 8th December 2016
    • 9:30am – 4:30pm
    • Places can be booked by NCC staff through Learning Hub.

    This one day event is for participants to develop an understanding of their role within Children’s Service to safeguard children so that they can effectively contribute to keeping children safe from harm. This event is for staff who are in regular contact or who have a period of intense but irregular contact with children, young people and/or parents/carers and who may be in a position to identify concerns about maltreatment which may arise from the Family Support Process.   Qualified social workers need not attend this, but can go straight on to NSCB training.  Contact here for details.

    Our design for life

    As we move even faster on our improvement journey there is lots of activity going on.    But there are examples where more than one group is working on the same activity without each other’s knowledge. This is both demoralising and an inefficient way of working. The purpose of the Design Authority is to agree what work should take place, what resource is required to make this happen, and to agree timescales to appropriately manage people’s expectations of delivery. It is attended by a core of managers who are the gatekeepers and decision makers and can ensure the working taking place links appropriately to our improvement plan. Please make sure any required change/new development is discussed first at the Design Authority. All agenda items should be sent to and be titled Design Authority and you should also complete the request form which can be found here. The Design Authority website is currently under development, but you will be available soon. The next scheduled meeting is 10am on 8th December  Contact Lisa Flood-Powell in the meantime  This process is not a barrier to service development, it will support focused work, with the right people, at right time, with the right development and the right focus on improvements for children in Norfolk.

    Help for those who care

    Up to 12,000 children and young people in Norfolk are carers. They help look after a family member or friend who is ill, disabled or misuses drugs or alcohol.  Last Friday – Carer’s Rights Day -  saw the launch of the Young Carers Needs Assessments guide, produced by Norfolk Young Carers Forum and Norfolk County Council.    All Young Carers (under the age of 18) and Young Adult Carers (age 16+) living in Norfolk have the right to an assessment of their help and support needs from Norfolk County Council to identify if their  caring activities affect their health, education, personal or social life.

    Your feedback Do you have a good idea for the next Improving Times? Send it to and see our back copies here.
    Categories: Norfolk

    Norfolk County Council - Norfolk Health Overview and Scrutiny Committee

    Norfolk Council News Feed - Wed, 11/30/2016 - 11:17

    You are subscribed to receive this alert and notification regarding the publication of Norfolk County Council Committee Papers relating to Norfolk Health Overview and Scrutiny Committee.  The Agenda for the meeting due to be held on Thursday 8 December 2016 at 10am in the Edwards Room, County Hall, Norwich, is now available.

    Please note that Norfolk County Council is moving towards more paperless working and printed meeting papers are not generally available at our public meetings. Please click on the highlighted link above and then, within the site that opens, click the relevant date under the “Scheduled Meeting Date” column to see these papers.

    If you have any queries please email

    Categories: Norfolk

    Norfolk County Council News Update

    Norfolk Council News Feed - Mon, 11/28/2016 - 17:15

    You are subscribed to News releases for Norfolk County Council.

    The following news has recently been added to our website:

    Newly Qualified Social Worker wins silver at the National Social Worker of the Year awards

    View details on our news page.

    Categories: Norfolk

    Transport Matters No 20

    Norfolk Council News Feed - Fri, 11/25/2016 - 16:46
    No 20 November 2016 Your journey planning made easy this Christmas Dreading the Christmas shopping jams?
    Check out our journey planning page! A one stop shop for online journey planning has been set up to help people make informed choices when travelling into Norwich this Christmas.

    Shoppers are being asked to make the most of extended hours on Park and Ride, use their local bus services and plan their journeys ahead by using websites like Hop>2 that show real-time parking information for the city’s multi-storeys.

    A range of useful website links has been brought together on a Christmas journey planning page at – take a look to find out more. 

    It’s part of efforts by a partnership that includes the city and county councils, local business representatives and transport providers, which was set up to help prepare for the busiest time of year on the Norwich road network.

    Don't forget that the new 595-space Rose Lane multi-storey (above) is open for its first Christmas!

    A more welcoming Westlegate greets Christmas shoppersShoppers in Norwich are enjoying the newly-pedestrianised Westlegate in the run up to Christmas. It features seating areas, landscaping and planting to encourage people to make the most of the new public space.

    It’s part of a series of projects in the city centre to improve the area as a whole, making a more pleasant environment for visitors and connecting the main shopping areas to boost local trade. 

    Programmed work has finished for the year to remove any disruption while the city is at its busiest. The final stage of the project will be put in place starting in January and involves the pedestrianisation of All Saints Green in front of John Lewis.

    Make the most of maps!

    A bright winter’s day is a great time to take to two wheels and make the most of recent improvements to the Norwich cycle network.

    Remember to pick up your copies of the new-edition Norwich cycle map as well as the first two in our series of ‘bite size biking’ recommended routes. These are a great way to explore the city and all it has to offer and both include welcome pit-stops where you can warm up and grab a tasty bite to eat.

    To find out more and request a copy of the new cycle map, log on to or visit the Tourist Information Centre at The Forum to pick up the whole set.

    First NDR bridge beams on before Christmas?

    Wet weather earlier in November has set back the NDR bridge teams, but there is a chance of two bridges having their main beams in place before Christmas. This will depend upon concrete pours going ahead as planned, and on fair weather on the days of planned beam lifts - anything more than a stiff breeze can stop the cranes making the lifts.

    If all goes well, Buxton Road bridge is likely to be the first on the route of the NDR to have its beams in place. The picture above shows work on the central pier.

    On Plumstead Road  (below) the shutters for the concrete pour on the south wall are being fitted, and the pour itself is scheduled for 1st December, with the north wall around the 12th. If this goes without a hitch, there will be a chance of getting the beams in place in the week before Christmas.


    Plumstead Road closure

    Whenever the beam lift takes place - it will be mid-January if December is not possible - a road closure will be needed on Plumstead Road. After consulting parish councillors we are proposing to do this under daytime closures over two days, reopening overnight in between.

    Daytime working is easier and much safer than overnight, and reduces the risk of work over-running.

    Further information will be issued once the dates are known.

    Speed limit review as roundabouts are complete

    At the western end of the NDR the roundabouts at Fakenham Road, Fir Covert Road and Reepham Road are all nearing completion. Once finishing off work on verges and signs is complete and there is no further work on site, the temporary 30mph speed limits in the area will be reviewed.

    Over the coming weeks there are likely to be temporary traffic lights or stop/go boards appearing from time to time on many of the roads that cross the NDR. We have a policy of only using signals when absolutely necessary, and removing them as soon as possible. This does mean that they sometimes appear and are then removed at short notice, so we ask all road users planning  important journeys to allow for the possibility of delays.

    The other option would be to keep temporary signals in place for longer periods. While this would help people plan, it would hold people up when not absolutely necessary.

    Once a month we hold a public traffic planning workshop at the NDR HQ in Sapphire House Roundtree Way, Norwich, NR7 8SQ. The next is on Thursday 1 December, with the public session starting at 9am.

    For the latest on Norwich NDR, follow us on Facebook and Twitter! Transport matters! Stay up to date.

    Transport for Norwich is carrying out an ongoing programme of changes to the city’s roads. The aim is to improve accessibility by all forms of transport around the city and to encourage the use of more sustainable forms of transport, such as public transport, cycling and walking, while also improving the capacity of the road network

    To find out why work is taking place, as well as details about current and forthcoming projects, please visit

    Transport Matters newsletters, including NDR Extra and all earlier editions, can be viewed on Norfolk County Council's website.

    Anyone with an email address can sign up to receive the newsletter. Just email and put 'Transport Matters sign-up' in the subject box. We will add you to the distribution list.

    Categories: Norfolk